Ferilla helps you to:
Aggregating and analysing feedback from all data sources, your customer touch points, user interviews, usability testing, surveys, customer journey and in-product feedback. Speed up time to get results faster.
Automatically transcribe videos
Store videos and share snippets with your team members
Automatically tag your interviews
Automatically tag unstructured data from surveys, support tickets, etc.
The data is only good if you can use it. Find insights, talk to your data and let our AI models help you to discover insights
Sentiments are identified and marked automatically, so you don’t need to guess.
Semantic search gives you unparalleled access to all your data intelligence
Access any specific quote or a part of a video relevant to your interest
Visualize your insights with sticky notes and automatic clustering. Mix and match your research projects and feedbacks into themes to provide clarity on your development opportunities.
Colour code by different dimensions to help you quickly identify what is driving any specific Theme
Drill in for details and see exact quotes and source of the insight for better understand the context and the pain point
Add a human touch to AI powered product discovery flow. Add your thoughts, external links and all else relevant to influence others to support you.
Share insights with wider teams and stakeholders. Create better alignment and have more ammunition to defend you recommendations
Empower you product development roadmap prioritisation choices. You know what is right, back it up with customer quotes and data points
